Reference

Open with clear privacy controls

Your account data, payment records and device checks are covered here before you open the lobby.

Account data useCookie choicesDANA record handlingSupport request path
pesiarbet Open with clear privacy controls
CONTACT PATHS

Start a privacy request quickly

Privacy questions should reach the team that can check your account record, not a general inbox that loses context.

Live chat privacy queue Open the chat bubble after login and choose Account Privacy.
Email record request Send your request from the email linked to your account and include your username…
Profile update path Go to Account > Profile > Personal Details when you need to fix spelling…
HANDLING RULES

Browse the controls we use

A Privacy Policy should show how data moves through real account steps. We keep collection tied to registration, login protection, wallet reconciliation, game-session records and support contact.

Account registration data

When you create an account, we collect the details needed to open and protect it, such as username, phone number and login credentials. We use those details for access checks, account notices and request matching.

Wallet and payment references

DANA, OVO, GoPay and QRIS activity is stored as transaction references, status messages and timestamps. We use those records to reconcile wallet balance, investigate missing credits and confirm withdrawal review steps.

Cookie and device use

Cookies help us keep you signed in, remember language choices and detect unusual session changes. On Chrome for Android, you can review them through Settings > Site settings > Cookies for your own device control.

Game-session records

When you open Lightning Roulette, Three Monkeys, Sportsbook or Crash Games, we record session timing, stake references and result IDs. These records help answer account disputes and keep wallet history aligned.

Retention and deletion review

We keep account and wallet records only as long as needed for service, dispute handling, security checks and legal duties that may apply. Deletion requests are reviewed against open balances, recent withdrawals and unresolved cases.

Correction and access requests

You can ask to access, correct or update your account data through chat or email. We may request proof linked to your account before releasing details or applying changes to protected fields.

Check common privacy questions

These answers cover the privacy points you are most likely to check before opening an account or updating details. They focus on what we collect, why we keep it, how payment records are handled, and how you can contact us when your account data needs review.

We collect the details needed to create and protect your account, including username, phone number, email if provided, password data in protected form, registration time and device signals used to detect unusual access.

We store payment references, status, amount, time and wallet matching data so your account balance can be reconciled. We do not use those records to contact your wallet provider for unrelated marketing.

Yes. Use Account > Profile > Personal Details for fields you can edit, or contact support for protected fields. We may verify your phone, email or recent wallet reference before applying a change.

Cookies keep your session active, remember basic preferences and help flag risky login changes. You can manage them in your browser settings, but blocking all cookies may require you to log in more often.

We keep wallet and game-session records for service, security, dispute handling and legal duties that may apply. Retention can vary when a withdrawal review, balance question or account investigation is still open.

Contact live chat or email during 09:00-01:00 WIB using the phone number or email linked to your account. Include your username and a clear request so we can route it correctly.

Access and eligibility depend on local law and are available only where local law permits. We may use IP region, device signals and account details to support those checks when you log in.